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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bonnie Suggs

October 4, 2026

5  out of  5
rating by Bonnie Suggs
"This office is 100% customer service oriented. You need it, it is taken care of. In a day and age of complaints - not a one."
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Florence Flynt

October 2, 2026

5  out of  5
rating by Florence Flynt
"Got a better price for the same limits as I did on my old insurance. It saved me over $100."
We responded:
"Florence, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Caroline Enright

September 29, 2026

5  out of  5
rating by Caroline Enright
"Taylor & her team are so friendly. You can tell they all genuinely care about their clients and take pride in their work. I would recommend them to anyone looking for an insurance quote."
We responded:
"Caroline, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Metairie insurance team is always here and happy to help. "
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Clay Moret

September 29, 2026

5  out of  5
rating by Clay Moret
"Very good at communicating and keeping you informed."
We responded:
"Hi Clay, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Metairie.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Taylor Lambert "
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Darren Bordelon

September 29, 2026

5  out of  5
rating by Darren Bordelon
"Working with Taylor Lambert State Farm is so easy and the staff is very acknowledgeable. I would recommend them to all my family and friends. Keep up the great work!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Ciny Veal

September 29, 2026

5  out of  5
rating by Ciny Veal
"Cory is great and also provided excellent service! He was very helpful, professional, and made sure I had a great experience."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Emily Mitchell

September 23, 2026

5  out of  5
rating by Emily Mitchell
"the most responsive and helpful team! Could not say more great things!!"
We responded:
"Emily, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Metairie. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Taylor Lambert and Team "
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Sonia Congress

September 22, 2026

5  out of  5
rating by Sonia Congress
"I have car insurance.to me it's a great Insurance company they are always there to help"
We responded:
"Sonia, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Sarah Hudson

September 22, 2026

5  out of  5
rating by Sarah Hudson
"Taylor is the best of the best! I highly recommend working with her! She is professional, knowledgeable, responsive, and genuinely cares about helping people find the right coverage for their needs. She is easy to communicate with and takes the time to answer questions and explain things clearly. We love Taylor!"
We responded:
"Sarah, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Metairie insurance team! - Your State Farm Agent, Taylor Lambert "
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Nicole Bonura

September 22, 2026

5  out of  5
rating by Nicole Bonura
"I had a wonderful experience working with Taylor and the team at State Farm. Everyone was friendly, knowledgeable, and quick to answer my questions. They made the entire process simple and took the time to make sure I understood all of my options. I truly appreciate the excellent customer service and would highly recommend this office!!"
We responded:
"Thank you so much for your wonderful feedback of us here at Taylor Lambert’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Taylor Lambert’s Insurance Team "
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Kathleen K Parker

August 31, 2026

5  out of  5
rating by Kathleen K Parker
"I accomplished everything that I set out to do with Darren Bordelon and was 100% satisfied.
It’s such a pleasure for me when I speak to a knowledgeable, intelligent, and friendly professional. I was calling about my automobile insurance card that I needed a copy of, and he sent me an email with a PDF copy of my card. I printed it right away, and I’m good to go! I also receive apartment insurance from State Farm.

I haven’t recently compared rates with other companies, so I can’t accurately answer that last question, but I’m happy with my State Farm insurance policies"
We responded:
"Kathleen, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Taylor Lambert and Team "
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Ann

August 30, 2026

5  out of  5
rating by Ann
"Great agency and great staff! I definitely recommend for your insurance needs."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Metairie to know you had such a great experience with us. "
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Melissa Dean

August 17, 2026

5  out of  5
rating by Melissa Dean
"The staff at the office are 100% professional and always available when I need help. I would highly recommend this office."
We responded:
"Thank you so much for the 5 stars, Melissa! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Rebecca Giron

August 13, 2026

5  out of  5
rating by Rebecca Giron
"I am
Completely happy with the service I got at this office , this nice gentleman took care of me answered all of my questions with kindness , empathy as I was browsing for a new policy and getting the best quote for my vehicle , he exceeded my expectations, I left the building with life insurance , rental insurance , I couldn’t be more happy to have walked in to this office and have this gentleman take great care of me , will continue sending bussiness to him

Thank you"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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aurayia linton

July 29, 2026

5  out of  5
rating by aurayia linton
"Stephanie was so helpful and accommodating today. She helped me with my payment and threw in a couple of jokes. Amazing customer services."
We responded:
"Hi aurayia, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Metairie.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Taylor Lambert "
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Edy Lopez

July 28, 2026

5  out of  5
rating by Edy Lopez
"Staff is very attentive,nice experience on the phone"
We responded:
"Edy, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Darrin Johnson

July 22, 2026

5  out of  5
rating by Darrin Johnson
"Great team, great customer service. Glad to be insured by Taylor Lambert State Farm."
We responded:
"Your review made our day, Darrin! Thank you so much. It is a pleasure to have you as a customer!"
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spmjedi

July 21, 2026

5  out of  5
rating by spmjedi
"Representative was very friendly, helpful.
Really went the extra mile!"
We responded:
"Hi spmjedi, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Taylor Lambert, Your State Farm Agent "
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Donald Price

July 21, 2026

5  out of  5
rating by Donald Price
"Very responsive and helpful in responding to our requests."
We responded:
"Thank you for the 5-star review, Donald! We’re proud to serve the Metairie community and truly appreciate your support. "
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Kathy Williams

July 14, 2026

5  out of  5
rating by Kathy Williams
"I’ve been a customer of State Farm for decades and the service I receive is like no other I’ve ever experienced. Stephanie at Taylor Lambert’s office is the best. Whenever I need assistance she’s always prepared and knowledgeable. I look forward to our future business endeavors."
We responded:
"Thank you so much for the 5 stars, Kathy! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Emily Mackey

July 8, 2026

5  out of  5
rating by Emily Mackey
"Taylor Lambert was amazing to work with! She was friendly, knowledgeable, and made the entire process quick and easy. She took the time to answer all of my questions and helped me find the best coverage for my needs. I highly recommend her to anyone looking for a helpful and trustworthy State Farm agent!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Elisabeth Rauch

July 7, 2026

5  out of  5
rating by Elisabeth Rauch
"Corey was fabulous in every way to help lower my car insurance A LOT!!"
We responded:
"Elisabeth, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Taylor Lambert’s Team!"
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Laura

July 7, 2026

5  out of  5
rating by Laura
"Stephanie has been helpful since the very beginning and it's been over a year. As well as anyone else that's helped five stars"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Taylor Lambert’s Team. "
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Ernest Collins

July 4, 2026

5  out of  5
rating by Ernest Collins
"They are very courteous, helpful and professional in assisting me with my insurance."
We responded:
"Thanks so much for the fantastic rating, Ernest! We are so glad you had a positive experience with us here on State Farm Agent Taylor Lambert’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Baxter Hudspeth

July 1, 2026

5  out of  5
rating by Baxter Hudspeth
"The agent who reached out to me, Corey, was quick and concise when explaining my auto insurance policy to me. Out of the few dozen companies that we're trying to contact me, only Taylor Lambert sent out a text which really stood out to me. Comparing rates with those other companies, Taylor Lambert also offered the best deal, and with great discount availabilities. I would recommend to anyone looking for auto insurance."
We responded:
"Wow, thank you for the 5-star review, Baxter! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"